Refund policy

Final Sale: All orders are final and cannot be cancelled once placed.

Refunds and Exchanges: We do not accept refunds or exchanges except for damaged items received upon delivery. Customers must provide proof of damage and return the item. We will then resend the same item. If the item is unavailable, a store credit will be issued.

Damaged Items: Notify us within 48 hours of receiving your package if it arrives damaged. Email owntheniva@gmail.com with a description of the issue, including clear photos and videos of the damage.

Return Shipping: Customers are responsible for the cost of return shipping.